Proper Care and Feeding of a Music School Director
Proper Care and Feeding of a
Music School Director
Friends, it’s the calm before the storm, so it’s the perfect time for a Music School Director to vent before disappointments turn into frustration. As a business, it works well if we “fire” 3% of our customers. Here’s how to avoid being in that group:
- Keep conversations in our waiting room brief and suitable for all audiences. Also, spare us any medical information. And leave popcorn at home.
- Don’t ask for a makeup when you call us on the same day as your lesson.
- When you answer a call from our business with, “Hi, [name]” because you have the magic power of Caller ID, don’t expect any warm fuzzies in our conversation.
- Don’t abuse the washrooms. Someone has to go in there next.
- The subject line of your email should never be your child’s name only. It just looks like a Stephen King title when you do that. Kindly add a word or two about the topic. e.g., Sally – away Thursday.
- Keep your text messages short. Anything longer than two lines should be replaced with, “Can you take a call?”
- Don’t hover over your child’s private lesson.